RingGo Help centre
Not found what you were looking for?
Click 'Help Articles' above or search by keyword/phrase below.
Do motorcycles have to pay for parking?
Some locations offer specific parking spaces for motorcycles. For example, at many railway stations there are dedicated parking bays and...
21 Nov 2013
My registration plate has been incorrectly registered. How do I amend it?
As the vehicle registration information is sent to the parking operator whenever you book via the RingGo parking service to enable them to...
9 Mar 2018
How do I edit my vehicle details?
You are able to manage your vehicles either online or using the 'Vehicles' menu in our mobile apps.
Note that the RingGo parking service...
3 Dec 2018
What is the Preferred Vehicle setting?
The preferred vehicle setting is used with our mobile app and Text to Park services only.
If you have a preferred vehicle set then by...
13 Mar 2018
Will my vehicle be clamped if I don't pay for parking?
This depends on whether the enforcement operator uses clamping as a way of deterring non-payment of parking. The rules and regulations...
22 Mar 2018
Can I park a Caravan?
Some locations allow a caravan to be parked whilst others clearly restrict them. You should refer to local signage for rules and...
22 Mar 2018
How do I change my vehicle registration by text?
You are only able to amend the active vehicle on your RingGo parking session within 15 minutes of purchase should you have inadvertently...
26 Mar 2018
I have paid for the wrong registration. What do I need to do?
All standard RingGo parking sessions are non-transferable between vehicles, as per the operators' rules and regulations.
If you have...
20 Jun 2019