Depending on the reason for a refund and the rules set by each parking operator, we may be able to:

• Process the refund
• Contact the parking operator on your behalf
• Provide details for you to contact the parking operator directly

Please click on this link where you can log in to your account and raise a refund request. Alternatively, you can start a Live Chat to speak to an Agent, if available.

RingGo is merely an automated payment service and all monies are banked to the parking operator's own account. We simply facilitate the payment on behalf of yourself, the motorist, and the parking operator for the supply of parking services.